Property Claims Consultant

South-East Melbourne | $80,000–$120,000 + Super + Bonus

An established and highly regarded insurance brokerage is looking for an experienced Property Claims Consultant to join its team in Melbourne’s south‑east.

The Role

- Managing a mixed portfolio which will be predominantly made up of property claims from notification through to settlement
- Handling commercial claims across a range of client risks
- Liaising with clients, brokers, insurers, loss adjusters, builders and other claims stakeholders
- Assessing claims, reviewing policy coverage and monitoring progress
- Coordinating repairs, assessments, reports and settlement processes
- Negotiating with insurers and service providers where required
- Keeping clients and brokers updated throughout the claims process
- Identifying and resolving issues to ensure claims progress efficiently
- Maintaining accurate claims records and providing a high level of service
- Working closely with the broader broking team to support positive client outcomes

About You

- Proven Property Claims experience within an insurance brokerage or agency is essential
- Strong understanding of commercial property insurance and claims processes




- Experience managing claims from notification through to settlement
- Confident dealing with insurers, loss adjusters, clients and other stakeholders
- Strong communication and negotiation skills
- Ability to manage a portfolio independently and prioritise competing claims
- Strong attention to detail and a solutions‑focused approach
- Skilled, proactive and client‑focused manner

What's on Offer

- Work close to home and avoid public transport! South‑East Melbourne location
- On site parking
- Exceptional culture club with regular company events such as training days (with lunch of course), on site free massages, regular lunches and end of FY/Xmas events
- Excellent tenure throughout the business
- Work for a national brokerage
- Hybrid 3/2 (post probation)
- On site gym!
- Attractive Base+ Super + Bonus
- Opportunity to manage a quality portfolio of property claims
- Close collaboration with experienced brokers and claims professionals
- Genuine career development opportunities
- A role offering ownership, autonomy and solid client interaction

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