The Youth Services Case Worker will provide trauma sensitive care and support to young people who have suffered the impact of substance use.

Responsibilities:

- Provide case management support to clients in CAAPS YS Program through the utilisation of principles that underpin case management.
- Provide trauma-informed case support to young people who have suffered the impact of substance use (aimed at the empowerment, engagement, and motivation towards their recovery).
- Establish strong therapeutic relationships with clients, and ensuring clients engage in all CAAPS activities associated with CAAPS treatment (programs, activities, group work, cultural activities, and engagement with external services).
- Provide advice and support to the Youth Services Program around best practice principles in relation to CAAPS client work.
- Coordinate and support clients to achieve assessed treatment goals, toward addressing life challenges and enhancing wellbeing.
- Focus on relationship building within a culturally safe and trauma informed approach.
- Understand and adhere to legislative requirements of providing services to youth including the care and protection of young people.
- Coordinate and support YS programs to encourage clients to participate in all activities associated with CAAPS Youth Services treatment programs including external services.
- Maintain an awareness of client needs and wellbeing including participation in internal handover procedures.

Key Performance Indicators:

- Facilitate and support client engagement in all activities associated with CAAPS Youth Services programs including involvement with external services




- Coordinate client treatment plans and support clients to achieve treatment goals
- Provide case management for young people engaged in CAAPS Youth Services.
- Act in a Key Worker for young people as part of team
- Provide follow up and aftercare for exiting clients in conjunction with family workers
- Participate in the clinical governance of CAAPS youth programs.
- Support YS client intake

Key Selection Criteria:

- Diploma of Alcohol & Other Drug/Community Services/Youth Work, or willingness to obtain.
- Adopts a strength-based approach to behaviour management and an understanding of trauma informed approaches.
- Demonstrated ability to work with Aboriginal and Torres Strait Islander youth.
- Excellent verbal and written communication, competent administrative and documentation skills.
- Demonstrated ability to work positively both as part of a multidisciplinary team and independently.
- Adhere to legislative requirements in dealing with young people.
- Contribute to a safe working workplace by identifying potential hazards and responding in accordance with CAAPS Policies and Procedures.
- Contribute to continuous improvement activities.
- Energetic, sets high goals and standards and strives to achieve them.
- Willingness to maintain a drug free lifestyle,



a drug test will be conducted upon employment and at random intervals as requested by Management at any time.

The ability to speak Aboriginal Languages is an advantage.

Knowledge:

- Sound knowledge of the issues impacting Aboriginal and Torres Strait Islander people
- Extensive understanding of current issues impacting the delivery of AOD services to young people affected by substance use
- Sound knowledge of trauma informed approaches to service delivery
- Extensive knowledge of current local and national issues related to health promotion, prevention and management

Highly regarded:

- Extensive experience working with young people with substance use issues including provision of case coordination, family work and advocacy.
- Experience in effectively delivering clinical or community services to Aboriginal and/or Torres Strait Islander people.
- Demonstrated computer skills including MS Suite, email, data collection/input and record management skills.

Prior to commencement, you must be able to provide:

- A current NT Ochre Card (Category E), or evidence of application in order to obtain an exemption
- A Criminal History Check completed within the 3 months prior to the commencement date
- A current NT Driver’s License (minimum C Class)
- A negative drug screen result
- Current Apply First Aid and CPR Certificates (or willingness to obtain)
- Mandatory Reporting Certificate (or willingness to obtain)
- Completion of all other mandatory training requirements applicable to the role, as detailed in the CAAPS Training Matrix.

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📌 Youth Services Case Worker (Darwin)
🏢 CAAPS Aboriginal
📍 Darwin