Trauma-Informed Frontline Support Team Lead (Brisbane)

Trauma-Informed Frontline Support Team Lead (Brisbane)

15 Oct
|
Government client (agency undisclosed)
|
Brisbane

15 Oct

Government client (agency undisclosed)

Brisbane

The Department of Customer Services, Open Data and Small and Family Business (CDSB) is seeking a capable leader to manage a frontline team delivering victim-centred, trauma-informed and culturally responsive services in Brisbane. You will oversee up to 15 staff, coach on complex interactions and coordinate workloads to ensure safe, high-quality customer support across channels.

You will bring demonstrated leadership in government service delivery, robust coaching skills, and an understanding of

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📌 Trauma-Informed Frontline Support Team Lead (Brisbane)
🏢 Government client (agency undisclosed)
📍 Brisbane

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