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Showing 43 Senior Partnership Account Manager jobs in Gladstone

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Account Manager

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Location: Gladstone, QLD

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Salary: Market Competitive (based on experience) + Super + work tools

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About Swagelok

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Swagelok is a $2.8B, privately held global company that designs, manufactures, and delivers a broad range of high-quality fluid system products, services, and solutions. We help customers across the world increase energy efficiency, reduce emissions, and reach their sustainability goals.

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Operating since 1947, Swagelok has a long-standing vision to be the fluid system experts the world relies on. Through a network of exclusive sales and service centres, we deliver innovation, technical expertise, and unmatched customer service worldwide.

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We’re currently seeking a driven and strategic Account Manager to join our Sales team. This role is perfect for a commercially minded, technically astute individual who thrives on taking strong initiative, building strong customer relationships, delivering value-based solutions, and driving sales growth across key accounts.

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About the Role

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Reporting to the Sales Manager, the Account Manager is responsible for executing strategic account plans to grow business across a portfolio of key customers. You’ll lead the discovery process with customers, qualify high-value opportunities, and present technical solutions that deliver measurable value.

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This is a proactive, growth-focused sales role, where your focus will be on developing new business and strategic customer partnerships supported by a collaborative team environment and a globally respected brand.

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Key Responsibilities

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Strategic Account Management

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- Develop and maintain strong relationships with key decision-makers at strategic accounts
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- Create detailed Account Plans based on customer drivers, industry trends and upcoming projects
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- Understand customer buying behaviours, decision-making processes, and organisational structures
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- Understand customer plant, process & value chain.
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- Work collaboratively across Swagelok teams to deliver integrated solutions
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Sales Growth & Opportunity Development

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- Identify and develop opportunities using the CRM Opportunity Pipeline and Sales process
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- Design and present tailored proposals that demonstrate clear commercial and technical value
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- Link Swagelok solutions to customer goals, driving long-term buying behaviour change
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- Create and deliver professional proposals, technical & capabilities presentations, and value-in-partnership (VIP) reports
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Collaboration & Internal Engagement

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- Leverage cross-functional teams (engineering, customer service, technical experts) to meet customer needs
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- Support customer onboarding with appropriate Swagelok resources and team introductions
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- Use tools like the Sales Dashboard to track performance and identify product/service gaps
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Reporting & CRM

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- Plan, execute, and report on all customer interactions via CRM in a timely manner
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- Maintain accurate records of opportunities, including win/loss reasons and next steps
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- Ensure calendar visibility for "big rock" activities and priority customer engagements
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Personal & Professional Development

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- Develop a Personal Development Plan with your manager and complete relevant training
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- Participate in Swagelok ANZ and global training modules, and continually build business acumen
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- Stay informed about the competitive landscape and evolving customer challenges
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What We’re Looking For

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- Legal working rights in Australia for full time work
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📌 Senior Partnership Account Manager (Gladstone Central)
🏢 Collibra
📍 Gladstone Central