Job Description Behind the scenes, our warehouse teams play a critical role in keeping our operations running efficiently. We're looking for a hands‑on Casual Returns Officer who has solid attention to detail, enjoys problem‑solving and takes pride in getting things done properly.

4wd Supacentre - Canning Vale, WA. Manufacturing & Industrial.

Why Our Crew Love It Here

- Casual position with a growing national retailer
- Exclusive Adventure Kings staff discounts
- Hands‑on and varied warehouse environment
- Training provided for required Refrigerant Handling Licence
- Work with a supportive and quick‑paced warehouse team
- Opportunities to develop your warehouse and inventory experience
- Join one of Australia’s fastest-growing 4WD and outdoor retailers

Your Mission

As a Returns Officer, you’ll take ownership of returned products and make sure every item is accurately assessed, documented and processed.

You’ll Be Responsible For

- Receiving, assessing and processing returned products
- Recording serial numbers, batch information, photos, videos and test results where required
- Managing Return‑to‑Sender (RTS) stock
- Returning approved products to inventory and designated storage locations
- Identifying products that can be recovered, repaired or used for spare parts
- Stripping products to recover usable components where required
- Managing spare‑parts inventory and stock movements
- Safely disposing of damaged or non‑recoverable products
- Completing cycle counts and maintaining stock accuracy
- Managing returns and claims‑related email enquiries
- Escalating recurring product faults and quality concerns
- Maintaining accurate system records, stock adjustments and documentation
- Working with Warehouse,



Product Quality, Supplier Claims and IT teams to resolve issues
- Following all WHS, Chain of Responsibility and company safety requirements

What Does Success Look Like?

- Processing an average of 75 mixed pallet return items per day
- Maintaining high levels of processing and inventory accuracy
- Maximising recovery of seconds, spare parts and recoverable stock
- Supporting the reduction of warehouse write‑offs
- Maintaining 100% compliance with lithium battery safety and handling procedures
- Completing returns reporting and stock adjustments within required timeframes
- Identifying and escalating product quality issues quickly
- Maintaining a safe, clean and organised work environment

About The Candidate

- You have warehouse, returns, inventory or stock‑control experience
- You’re organised and have excellent attention to detail
- You’re comfortable using computers and warehouse management systems
- You can work efficiently in a fast‑paced warehouse environment
- You’re confident assessing products and following processes
- You take ownership of your work and maintain accurate records
- You understand the importance of workplace safety and safe manual handling
- You’re comfortable performing physical warehouse duties, including regular lifting, packing and moving of products
- You enjoy problem‑solving and identifying opportunities to improve processes

A valid Refrigerant Handling Licence is required for the role, with training provided. If you’re looking for a hands‑on warehouse role where accuracy, product knowledge and problem‑solving matter, we would love to hear from you.

Opportunity Type

- 4wd Supacentre
- Canning Vale, WA
- Manufacturing & Industrial

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