W Sydney is seeking a Duty Manager for the Front Desk (Welcome) team. Reporting to the Executive Assistant Manager of Rooms, you will oversee daily operations, supervise staff, and ensure guest satisfaction while upholding W brand standards.
Key responsibilities include driving Whatever Whenever culture, maintaining service excellence across Rooms divisions, and leading by example in all hotel operations. Weekend availability and solid communication are essential.
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📌 Luxury Front Desk Duty Manager - Guest Experience Lead (Sydney)
🏢 W Hotel
📍 Sydney
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