Nataional Education Manager - Libertine Parfumerie

National Education Manager - Libertine Parfumerie

About Libertine Parfumerie

Libertine Parfumerie/Agence de Parfum is Australia's leading distributor and retailer of luxury fragrance and home fragrance brands, representing some of the world's most prestigious houses including CREED, Amouage, Xerjoff, Trudon, Santa Maria Novella, Memo Paris, BDK Parfums, Juliette Has a Gun, Montale, Mancera, Fugazzi, and more.

We are seeking an exceptional National Training & Education Manager to lead the education strategy across Australia and Current Zealand, ensuring our retail teams deliver an unrivalled luxury client experience while becoming the industry's most knowledgeable fragrance specialists

The opportunity

Reporting to the CEO, you will be responsible for designing and delivering the company's national education strategy across our retail boutiques, department store partners and wholesale network.

You’ll shape and deliver education, coaching and event strategies that build team capability, strengthen brand presence and create exceptional customer experiences. Working closely with retail and brand partners, you’ll help turn business priorities into practical learning and measurable sales results.

What you’ll do

In-store coaching and development

Coach fragrance teams in storytelling, product demonstrations, personalised service, client acquisition and client data capture.

Plan store visits around business priorities and work with sales leaders to identify growth opportunities.

Mentor team members, track performance measures and share effective practices.





Recognise strong performance and help teams improve results.

Service and events

Develop and champion a high-quality, personalised service experience.

Coach teams to deliver masterclasses, events and brand activations.

Partner with Marketing and Sales to plan and deliver customer and public relations events.

Support smooth event operations and review results to improve engagement and conversion.

Classroom and virtual learning

Deliver engaging learning sessions for store leaders and fragrance teams.

Adapt global learning materials for local teams while upholding each brand’s standards.

Support e-learning and build product knowledge and service skills.

Encourage peer learning and use feedback to improve learning content.

Work with global education teams and represent the region at education meetings and summits.

Share local insights and effective practices to inform wider education plans.

Administration

Coordinate education budgets, schedules, logistics and communication across teams.

Organise recognition activities and support brand presentations.

What you’ll bring

Experience with luxury or prestige brands is an advantage.

A background in sales and focus on customer experience

Commercial awareness and confidence using performance data to guide priorities.

Strong facilitation, communication and relationship-building skills.

Experience delivering both in-person and virtual learning.

A genuine interest in fragrance, product craftsmanship and exceptional customer service.

Willingness to travel regularly for store visits

Fluent English; additional languages are an advantage.

#J-18808-Ljbffr

📌 Nataional Education Manager - Libertine Parfumerie (Sydney)
🏢 Agence de Parfum
📍 Sydney