Job Description

Our client is a highly regarded, purpose-led organisation that is seeking an experienced Head of Finance Operations to lead a critical operational finance function through a period of significant transformation and growth.

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Reporting directly to the CFO, this role combines operational leadership, systems transformation, process improvement and people leadership. It presents a rare opportunity to influence the future direction of the finance function while developing and mentoring a high-performing team. The role reports directly to the CFO and has three direct reports.

The Opportunityn

This is far more than a traditional shared services or transactional finance leadership role.

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You will oversee Finance Operations across Accounts Payable, Accounts Receivable, Payroll, Banking, Fixed Assets, Expense Management and Finance Systems while playing an instrumental role in a major finance transformation program and future technology roadmap.

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The successful candidate will act as the business owner for key operational systems, lead continuous improvement initiatives, drive process redesign and support the implementation of a new enterprise finance platform. While close to the operation, this role is focused on leadership, capability development and operational improvement rather than processing transactions directly.

Key Responsibilitiesn

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- Lead the Finance Operations function across payroll, transaction services and finance systems.
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- Drive operational excellence, service delivery and continuous improvement across multiple teams.
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- Lead the delivery of finance systems improvements, upgrades and integrations.
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- Partner closely with Finance, People & Culture, Procurement and other key stakeholders across the organisation.
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- Deliver process improvement initiatives, automation opportunities and enhanced controls.
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- Build and develop team capability through coaching, mentoring and succession planning.
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- Act as a key leader supporting teams through organisational and systems change.
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- Ensure high-quality service delivery, governance and stakeholder engagement across operational finance activities.
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About Youn

We are interested in speaking with candidates who bring a combination of operational finance leadership and transformation experience.

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You will bring:

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- Extensive experience leading finance operations, shared services or transactional finance functions.
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- Exposure to finance transformation, systems implementations or large-scale process improvement programs.
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- Strong leadership capability with a proven ability to lead teams through change.
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- Exceptional stakeholder management and customer-centric leadership.
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- High levels of emotional intelligence, resilience and behavioural flexibility.
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- Experience across payroll, AP, AR, banking operations, fixed assets or broader finance operations functions.
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- A track record of coaching, developing and mentoring teams.
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CA/CPA qualifications are preferred, however candidates with significant operational finance leadership experience and demonstrated transformation capability will also be considered.

Why This Opportunity?n

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- Report directly to an experienced CFO.
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- Lead a sizeable and highly visible finance operations function.
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- Play a key role in a significant multi-year transformation program.
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- Opportunity to shape future systems, processes and team structure.
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- Genuine succession potential into broader finance leadership roles.
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- Flexible and hybrid working environment.
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- Melbourne CBD location with excellent transport access.
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- Attractive salary packaging advantages.
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- Additional annual leave benefits and strong workplace flexibility.
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📌 Head of Finance Operations (Melbourne)
🏢 Sharp & Carter
📍 Melbourne