Department of Customer Service is seeking an experienced Legislative Capability and Knowledge Lead to build technical capacity within the Duties & Grants Technical Team. You will create a proactive learning program, improve onboarding and accreditation, and translate complex legislation into practical guidance.
The role focuses on developing training strategy, content governance, and measuring impact on competence and performance.
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📌 Legislative Capability Lead — Training & Knowledge (Parramatta)
🏢 NSW Connect
📍 Parramatta
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