One Fire Protection Pty Ltd – Sydney CBD NSW

One Fire Protection is an established fire protection company with offices in Lane Cove and West Gosford. We design, install, service and maintain fire safety systems for commercial, strata and industrial clients across Sydney and Newcastle. Due to growth, we're looking for an experienced Service Manager to take ownership of our service and maintenance division. You'll lead our technicians and coordinators, keep our clients compliant and protect the quality our reputation is built on. This is a hands‑on leadership role. You'll work closely with the directors and have real input into how the service department runs and grows.

Key responsibilities

Leading, scheduling and supporting a team of fire technicians and service coordinators

Managing the day‑to‑day delivery of routine servicing, defect rectification and minor works

Making sure all work meets AS 1851 and relevant NSW regulatory requirements

Overseeing inspection and testing reports, defect quotes and Annual Fire Safety Statements (AFSS)

Building strong relationships with building managers, strata managers and facility teams

Managing service contracts, renewals and customer expectations

Monitoring job costing, technician productivity and department KPIs

Reviewing quotes and identifying opportunities to grow service revenue





Promoting a solid safety culture and ensuring WHS compliance in the field

Mentoring technicians and supporting apprentices and trainee development

About you

Proven experience in fire protection service management, supervision or senior coordination

Strong technical knowledge of wet fire (sprinklers, hydrants, hose reels) and/or dry fire (detection, EWIS, emergency lighting)

Working knowledge of AS 1851, the NSW AFSS process and the Building Code of Australia

Confident leader who can motivate a team, make decisions and handle difficult conversations

Excellent communication and customer service skills

Strong organisational skills, including scheduling, prioritising and managing deadlines

Experience with job management software (Uptick)

Current NSW driver’s licence

Relevant qualifications (e.g. Certificate III/IV in Fire Protection, a trade background or Accredited Fire Safety Practitioner status) are highly regarded

Ability to obtain or hold a White Card

About us

One Fire Protection is an established fire protection company with offices in Lane Cove and West Gosford. We design, install, service and maintain fire safety systems for commercial, strata and industrial clients across Sydney and Newcastle.

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📌 Service Manager – Fire Protection (Sydney)
🏢 One Fire Protection
📍 Sydney