Datacom in Sydney seeks a seasoned Desktop Support Lead to own performance, standards and the technical quality of the Deskside/Field Services team. You will drive SLA achievement and first-contact resolution while shaping processes and the SOE.
You will identify root causes, coach staff, and ensure strict procedural documentation. This role requires Australia citizenship and no visa sponsorship, with a focus on delivering reliable, supported end-user experiences.
#J-18808-Ljbffr
📌 Sydney-based Desktop Support Lead | Drive SLA Excellence
🏢 Datacom
📍 Sydney
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.