FR Consultancy in Australia is seeking a ServiceNow ITOM Technical Consultant for a full‑time contract role. The ideal candidate has 4+ years of hands‑on experience delivering ITOM projects and working across discovery, service mapping and CMDB.
Responsibilities include configuring MID Servers and discovery patterns, mapping service dependencies, improving CMDB data quality, aligning with CSDM and Service Graph Connectors, and troubleshooting ITOM deployments, testing and upgrades in partnership