Job Description

Ready to turn your IT knowledge into real-world experience? This is a hands-on opportunity to build your skills across a broad technology setting, gain exposure to a variety of systems and work alongside experienced IT professionals who will support your development.

About the Role n

Reporting to the Information Systems Manager, you'll provide day-to-day IT support across the organisation and help ensure employees have the systems, devices and access they need to work effectively.

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Rather than simply sitting in a ticket queue, you'll gain exposure across Microsoft 365, endpoint management, devices, systems administration, troubleshooting, AI and automation.

Your responsibilities will include: n

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- Providing first-line IT support across the business, troubleshooting issues and escalating where required
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- Administering Microsoft 365, including users, groups, mailboxes, MFA,



Intune and mobile devices
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- Monitoring and managing endpoints through NinjaOne, including patching, alerts and remote support
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- Setting up and decommissioning laptops, phones and other IT equipment
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- Maintaining accurate IT asset records
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- Managing IT requirements for employee onboarding and offboarding, including accounts, devices, licences and system access
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- Developing practical user guides and knowledge articles for common IT queries
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- Supporting continuous improvement across systems, processes, AI and automation
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Applicants are required to currently be in Adelaide or Sydney with full ongoing working rights to be considered.

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📌 Senior Windows Engineer Commonwealth Client (Adelaide)
🏢 Orro Group
📍 Adelaide