Onside Pty Ltd is seeking a Customer Success Manager to own revenue retention for a portfolio of SMB customers in Melbourne. You will monitor account health, drive recovery plans, and ensure training for customers’ teams through webinars and in office visits.
You’ll collaborate with Customer Success Managers, Territory Managers, Onboarding and Support teams, and use data to steer proactive decisions. Four days a week in our Melbourne office with a strong growth trajectory.