Raya GSP Pty Ltd is currently seeking a highly motivated and experienced Restaurant Manager to join our team at Mooloolaba, Qld. With a focus on providing exceptional customer service and high-quality dining experiences, we are committed to creating a positive and welcoming atmosphere for our guests.
Position Overview:
We are seeking a highly motivated and experienced Restaurant Manager to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of our restaurant, ensuring the highest level of service and overall guest satisfaction.
Key Responsibilities:
- Manage and lead a team of front-of-house and back-of-house staff, including hiring, training, and scheduling
- Monitor and maintain the restaurant's financial performance, including budgeting and cost control
- Ensure compliance with all health and safety regulations and company policies
- Develop and implement strategies to improve the restaurant's profitability and efficiency
- Maintain a high level of customer service by interacting with guests and addressing any concerns or complaints
- Oversee inventory and ordering of supplies to ensure adequate stock levels
- Collaborate with the marketing team to develop and implement promotional activities and events
- Conduct regular staff meetings and training sessions to ensure all employees are up-to-date on company policies and procedures
- Maintain a clean and organized restaurant environment, including overseeing cleaning and maintenance tasks
- Stay updated on industry trends and make recommendations for menu changes and improvements to the overall dining experience
Qualifications and Experience:
- Minimum of 12 months experience in a restaurant management position
- Diploma of Hospitality Management at least.
- Proven track record of successfully managing a team and achieving financial targets
- Strong leadership and communication skills
- Knowledge of food and beverage operations, including inventory management and cost control
- Excellent customer service skills and ability to handle difficult situations with professionalism
- Proficiency in Microsoft Office and restaurant management software
- Food safety certification is preferred
We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Dynamic and supportive work workplace