Job Description

SmartClinics Pullenvale | Practice Manager n
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- Queensland
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Where’s this opportunity? 8 McCaskill Rd, Pullenvale QLD 4069, Australia View Clinic Profile

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nKey Points n
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- Lead an established medical practice with an experienced team
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- Opportunity to shape practice operations and drive continuous improvement
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- Access to Better Medical’s Leadership Development Program and 60+ Practice Manager network
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- Ongoing professional development and career growth opportunities
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nTake the lead. Make an impact. Grow your career. n
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SmartClinics Pullenvale is seeking a confident, people-focused Practice Manager to lead our established medical practice and support its continued growth.

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With six dedicated doctors and an experienced nursing, reception and administration team, this is an opportunity to take ownership of practice operations, develop people and make a genuine difference to the patient and team experience.

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nAbout the role n
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As Practice Manager, you will play a key role in the day-to-day leadership and performance of the practice.

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You will be responsible for:

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- Leading, coaching and developing the practice team
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- Working closely with doctors and key stakeholders
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- Managing day-to-day operations, rostering and resourcing
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- Supporting financial performance and business planning
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- Driving patient experience and service delivery
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- Managing accreditation, compliance and quality
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- Identifying and implementing process improvements
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- Managing complex issues and acting as the key escalation point
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- Building a positive, accountable and collaborative team culture
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nAbout you n
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You may already be an experienced Practice Manager, or you could be a Senior Medical Receptionist, Practice Coordinator or emerging leader ready to take the next step in your career.

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We are looking for someone who:

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- Leads by example and brings a positive, can-do attitude
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- Has strong communication and people management skills
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- Can confidently manage competing priorities
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- Is solutions-focused and comfortable making decisions
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- Enjoys developing people and building strong teams
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- Has a genuine commitment to quality primary healthcare
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- Is passionate about continuous improvement
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Practice Management experience is desirable, but not essential. If you have solid leadership capability and the ambition to step into a Practice Manager role, we want to hear from you.

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nWhat we offer n
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- $90,000 + superannuation, plus bonus incentive program
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- Supportive team and experienced medical practitioners
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- Access to Better Medical’s Leadership Development Program
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- Connection with a national network of 60+ Practice Managers
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- Ongoing professional development and career growth opportunities
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- Employee Assistance Program
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- 10% ongoing discount on Medibank insurance
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- Discounts through Employment Hero
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nAbout SmartClinics Pullenvale n
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SmartClinics Pullenvale is a trusted part of the local community, providing comprehensive healthcare to individuals and families across Pullenvale and surrounding areas.

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The practice is part of Better Medical, a doctor-led owner and operator of General Practices across Australia. Our practices are locally managed, regionally connected and centrally supported, giving practice leaders the opportunity to make a genuine impact locally while accessing the resources, expertise and support of a national organisation.

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Our values of support, compassion, integrity, connection and innovation underpin how we work with our patients, doctors and teams.

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nReady for your next move? n
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If you’re ready to lead, influence and make your mark as part of a supportive healthcare organisation, we’d love to hear from you.

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📌 SmartClinics Pullenvale | Practice Manager (Brisbane)
🏢 Better Medical
📍 Brisbane