Store Manager role responsible for overseeing daily store operations, leading a team, managing finances, and ensuring customer satisfaction across all service areas.

Key responsibilities:

Customer Service:

- Consistently deliver exceptional service to every customer.
- Address inquiries, feedback, and concerns swiftly and professionally.
- Advise customers on how to use products effectively while actively promoting menu offerings.
- Oversee the recruitment, training, and supervision of staff to build a cohesive, high-performing team.
- Cultivate a positive and inclusive work environment.
- Organize staff scheduling and manage labor costs efficiently.

Operational Management:

- Manage daily store operations to ensure smooth and efficient delivery service.
- Define and adjust the product range, inventory levels, and service benchmarks to meet customer needs.
- Maintain detailed records of inventory and financial transactions to support performance monitoring.
- Supervise financial recordkeeping and manage the store’s budgeting process to meet targets.
- Monitor sales trends and implement strategies to achieve revenue goals.
- Collaborate with management to set competitive pricing that supports annual sales objectives.

Marketing and Promotion:





- Assist in the execution of marketing campaigns and promotional initiatives.
- Enhance customer engagement by effectively advertising products and services.

Compliance and Safety:

- Ensure all operations adhere to occupational health and safety standards.
- Uphold food safety and hygiene practices in line with company policies and legal requirements.
- Perform regular safety audits and risk assessments to maintain a secure environment.

Inventory and Purchasing:

- Develop and implement procurement strategies to maintain optimal stock levels.
- Manage supplier relationships and negotiate favorable terms.
- Monitor inventory turnover to minimize waste and ensure efficient stock management.

About you

Ensure all operations adhere to occupational health and safety standards

Uphold food safety and hygiene practices in line with company policies and legal requirements

Perform regular safety audits and risk assessments to maintain a secure setting

Develop and implement procurement strategies to maintain optimal stock levels

Manage supplier relationships and negotiate favorable terms

Monitor inventory turnover to minimize waste and ensure efficient stock management

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📌 Store Manager (Sydney)
🏢 LH Holding NSW
📍 Sydney