Civica Uk Ltd is seeking a proactive Engagement Consultant to join its Global Customer Success team. The role focuses on delivering timely, high-quality responses to diverse requests—from finance queries to software installations—while acting as the voice of the customer within Civica.
Responsibilities include coordinating across finance, services, product, engineering, and delivery, ensuring complete and customer-ready communications, and driving continuous improvement in engagement quality and
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📌 Global Engagement Lead - Customer Success (Flexible Work) (Melbourne)
🏢 Civica UK
📍 Melbourne
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