Job Type: Permanent position | Full time position

Job Description

Despatch Controller | Transport & Logistics Location: Heathwood, QLD Pay Rate: $38.89 per hour + superannuation

Hours: Monday to Friday | 6:00 AM - 2:00 PM Position Type: Temporary to Permanent Opportunity Randstad is excited to be supporting our valued business partner, a premier market leader in national logistics and supply chain operations, to source an experienced Despatch Controller for their Heathwood facility .

This is an exceptional opportunity to secure a stable, day-shift role within a high-performing business that genuinely values workplace safety, team collaboration, and ongoing career progression . Offering a competitive rate of $38.89 per hour + super , this ongoing position provides long-term stability with a direct, quick-tracked pathway toward a permanent contract for the right candidate. About the Role

As the Despatch Controller, you will play a central operational role in managing site assets and load execution to ensure key customer standards and shift milestones are seamlessly met . Working directly with drivers, site management, and external customer service representatives, you will be the key operational focal point on shift . Key responsibilities include :

Monitoring shift starts to ensure all transport operations begin on schedule . Refreshing site dip data and planning AM shift allocations to optimize ullage delivery . Reviewing and adjusting shift schedules to accommodate rolled, dropped,



or unexpected load changes .

Generating and distributing shift schedules, driver paperwork, and daily operational reports . Actively tracking in-shift activity, intervening when drivers run behind, and adjusting plans for unplanned leave or vehicle breakdowns . Maintaining handover logs and shift reports to ensure seamless communication across operational teams .

Upholding strict workplace safety standards and promoting a secure environment for all site personnel . What We

Are Looking For To be successful in this role, you will bring :

Prior experience in a transport scheduling, despatch, or transport coordination role . A solid working knowledge of Australian transport rules and NHVR regulations . Proficiency across MS Office applications (prior exposure to transport management systems like Ortec or WinDMS is advantageous) .

Outstanding communication, conflict resolution, and interpersonal skills . The ability to adapt quickly to changing shift demands and solve operational challenges autonomously . Secondary education completion .

Onboard Requirements As part of the recruitment process, the successful candidate will need to successfully complete : A comprehensive National Police Check .

A pre-employment Drug and Alcohol screening .

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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