Coalition seeks a Support Engineer to act as the voice of the customer on security questions, incidents, and product issues. You will field concerns, communicate clearly to diverse audiences, and ensure timely resolution with proper escalation for severe threats.
You will partner with Product, Threat Engineering, and Security teams to translate customer feedback into product improvements, while maintaining high-quality documentation and runbooks.
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📌 Security Support Engineer — Threat & Incident Response (North Lismore)
🏢 Coalition
📍 North Lismore
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