Optus is seeking a Service Centre Technical Analyst based in Macquarie Park, Sydney. You will provide specialist technical support, diagnose network issues, and lead major incidents for Enterprise customers.
The role requires strong problem-solving, excellent communication, and a drive to deliver exceptional customer service. Adaptable roster includes weekdays, weekends, and public holidays as part of a 24/7 pattern.
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📌 Enterprise Network Incident Lead & Technical Analyst (Sydney)
🏢 Optus
📍 Sydney
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