15 Oct
|
People2People
|
Australia
15 Oct
People2People
Australia
Samsung Electronics Australia is seeking a Customer Escalations Specialist to manage escalations, complaints and warranty claims, ensuring skilled, timely resolutions. You will investigate concerns and determine appropriate outcomes, including repairs, replacements or refunds.
You will work with internal teams, logistics providers and service centres to drive timely resolutions, keep customers informed, and ensure compliance with Australian Consumer Law and company policies.
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📌 Customer Escalations Specialist — Impactful Resolutions (Australia)
🏢 People2People
📍 Australia