Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Employment Type Permanent Closing Date 30 Dec 59pm Job Title Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your team-oriented approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

What You’ll Be Doing:

- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Be the Go‐To Tech Expert: Stay up‐to‐date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:

- Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
- Leave Options: Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and the ability to purchase up to 4 weeks of additional leave.
- Training & Career Growth Opportunities:



Access over 17,000 learning programs with LinkedIn Learning, and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.
- Flexibility: We offer flexible working hours and a supportive approach to parental leave—do it your way!
- Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
- Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.

Is it You? We’re Looking For?

- Great Communication Skills: You’re a natural at connecting with people and making their day better.
- Solution‐Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
- Sales Drive: You’re motivated to achieve (and exceed!) sales targets and KPIs.
- Passion for Learning: You’re eager to grow and develop your skills in a dynamic environment.
- Resilience and Positivity: You have a can‐do attitude, even when things get busy.
- Customer‐Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest!

On‐the‐Job Training and Skill Development in a Established and Rapidly Growing Business:

- On‐the‐job training and skill development in a established and rapidly growing business.
- Balance your lifestyle with a vibrant and supportive team of people who care about you.

#J-18808-Ljbffr

📌 Customer Banking Specialist Relief - Mount Eliza (Melbourne)
🏢 Commonwealth Bank Of Australia
📍 Melbourne