An exciting prospect is available to become part of the front office team at the Mercure Orange.

The Mercure Orange is a 4.5-star, 78 room luxury property located in the heart of Orange NSW. We pride ourselves on surpassing Customer expectations and making them feel welcome and valued, be it in person or by phone.

The Role

The Mercure is seeking a Front Office Receptionist to join its enthusiastic team to meet our primary focus of engaging and connecting with our customers.

The position is a hands-on role involving all aspects of front office reception. Duties will include, but not limited to:

Providing friendly, personalised customer service in person or by phone.

Responding to accommodation enquiries and providing quotes

Assisting leisure, corporate and conference guests





Ensuring the smooth operation of the reception from check-in through to check-out

The successful applicant will demonstrate:

A passion for creating loyal repeat customers.

Strong skills in promoting and selling accommodation services and facilities.

Excellent verbal and written communication

A sense of personal responsibility and professionalism

A high standard of personal presentation

Experience and knowledge of common Reservation Systems such as Opera Cloud will be highly regarded.

You must be available to work shifts, nights, weekends, and public holidays.

This position is remunerated in accordance with the Registered and Licensed Clubs Award 2020 Level 3.

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📌 Mercure Front Office Reception (Orange)
🏢 Orange Ex-Services Club
📍 Orange