Join a private hospital where exceptional patient care starts at reception.

Wyndham Clinic Private Hospital is seeking a motivated, organised and customer-focused Day Surgery Unit (DSU) Administrative Receptionist to join our dynamic team on a full-time basis.

As the first point of contact for our patients, specialists and visitors, you will play a vital role in delivering an outstanding patient experience while supporting the smooth day-to-day operation of our busy Day Surgery Unit.

If you thrive in a fast-paced healthcare environment, enjoy working collaboratively and pride yourself on providing exceptional customer service, we'd love to hear from you.

About Wyndham Clinic Private Hospital

Wyndham Clinic Private Hospital is a private healthcare facility providing high-quality surgical, mental health and outpatient services to Melbourne's rapidly growing western corridor. We are committed to delivering outstanding patient-centred care through clinical excellence, innovation and a supportive workplace culture.

About the Role

Reporting to the Admin Manager, you will provide comprehensive administrative and reception support to the Day Surgery Unit, ensuring patients receive a seamless experience from admission through to discharge.

Your responsibilities will include:

- Greeting patients, visitors and specialists with professionalism and compassion.
- Managing patient admissions and registrations.
- Coordinating day surgery and theatre documentation.
- Answering and directing telephone enquiries.
- Verifying Medicare and private health fund details.
- Managing informed financial consent documentation.
- Processing patient payments and EFTPOS transactions.
- Liaising with surgeons, anaesthetists and medical practices.
- Supporting theatre list coordination and scheduling.




- Maintaining accurate electronic patient records.
- Providing general administrative support to the clinical team.

About You

You are an experienced medical administrator who enjoys working in a collaborative healthcare environment and is passionate about delivering exceptional customer service.

To be successful you will have:

- Previous experience as a medical receptionist or healthcare administrator.
- Excellent communication and interpersonal skills.
- Outstanding organisational and multitasking abilities.
- High attention to detail and accuracy.
- Strong computer skills, including Microsoft Office.
- The ability to work efficiently under pressure.
- A skilled, positive and compassionate approach.
- Experience working with patient administration systems (desirable).
- Knowledge of private health fund eligibility and billing processes (desirable).
- Previous experience in a private hospital or day surgery environment (highly regarded).

Why Join Us?

- Be part of a growing and progressive private hospital.
- Supportive multidisciplinary team environment.
- Work alongside leading surgeons and healthcare professionals.
- Employee Assistance Program (EAP).
- Modern facilities in Melbourne's rapidly growing western suburbs.
- Opportunity to contribute to an organisation committed to excellence in patient care.

Applicants will require:

- National Police Check (or willingness to obtain).
- Working with Children Check (if applicable).
- Evidence of required immunisations.
- Australian working rights.

Contact

Please contact Haley Debono (admin manager) for any queries regarding role at *******@wcph.com.au or call 6*** for more information.

Wyndham Clinic Private Hospital is an Equal Opportunity Employer and values diversity within our workforce.

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📌 DSU- Administration Assistant (Melbourne)
🏢 Wyndham Clinic
📍 Melbourne