Calleo is seeking experienced Service Desk Technicians to provide Level 1 and Level 2 support in a secure government environment. You will handle incidents, service requests, and escalations in line with ITIL, support system maintenance, testing, and troubleshooting during major operations, and collaborate with internal teams to ensure service continuity.
The role requires proven service desk experience in government or large enterprise settings, a solid customer service mindset, and the
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📌 Government IT Help Desk Technician/ (Shire of Laverton)
🏢 Calleo
📍 Shire of Laverton
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