CreditorWatch is seeking a Customer Service Consultant to support thousands of customers across geographies. You will handle inquiries via phone, chat and email, manage cases, and advocate for customers to improve product and service quality.
Based in Sydney CBD, this hybrid role reports to the Customer Service Manager. You’ll work on disputes, process improvements, and ensure high CSAT scores while delivering exceptional customer experiences.
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📌 Fintech Customer Service Case Manager – Hybrid (Sydney CBD)
🏢 CreditorWatch
📍 Sydney
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