Job Description

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Quality Managern

We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.

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We stand for innovation, smart solutions, and sustainability!

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Discover what Opal can offer you….

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- A hands-on, impactful role driving quality improvements across our Rocklea site
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- The opportunity to influence cultural change and introduce proactive quality practices
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Discover the opportunity….

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We have an exciting opportunity for a Quality Manager to join the Opal Fibre Packaging team at our Rocklea, QLD site.

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This role will play a key role in lifting quality performance across our operations. You will work closely with the operations and sales teams as well as external customers to reduce Non-Conformance Reports (NCRs) and ensure products meet specification from concept to delivery.

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This is an individual contributor role which will be a hands-on, technical, and highly collaborative role where your ability to analyse data, lead investigations, solve problems and build relationships will be key.

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The key focus of this role will be to:

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- Reduce NCRs through effective, data-driven root cause analysis and corrective actions
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- Optimise operational capabilities to improve quality, reduce waste and lower manufacturing costs
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- Understand customer quality requirements and develop solutions that increase customer satisfaction
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- Work with the sales team to ensure design for manufacturability and strong quality outcomes
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At Opal, we offer varied career pathways supported by cross-functional learning and development. We embrace diversity in all its forms and seek curious, proactive individuals who thrive in a agile, evolving environment.

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Ideally, you will bring:

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- Experience in quality systems, continuous improvement and manufacturing process optimisation
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- Strong process mindset and the ability to set up systems, standards and routines
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- Strong capability in root cause analysis (5 Whys, RCA) and problem solving
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- Confidence working with customers, including site visits, troubleshooting and quality discussions
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- Drive, self-motivation and the ability to proactively plan and deliver work
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- Ability to analyse NCR data to identify trends and implement mitigation projects
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- Excellent facilitation, coaching and mentoring skills to uplift capability across the site
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📌 Quality Manager (Brisbane)
🏢 Paper Australia
📍 Brisbane