Customer Co-Ordinator (Melbourne)

Customer Co-Ordinator (Melbourne)

15 Oct
|
Real Estate Institute Of Victoria
|
Melbourne

15 Oct

Real Estate Institute Of Victoria

Melbourne

Real Estate Institute of Victoria – Abbotsford VIC

Real Estate Institute of Victoria (REIV) is the peak skilled association for the real estate industry in Victoria. We are a respected and influential organisation that works to promote and support our members, advocating for the highest standards of professionalism and ethical conduct. Join our team and be part of an exciting and dynamic industry.

About the role

Champion and provide high-quality administrative support to the organisation.

Key responsibilities

Provide professional and timely support to members, customers and internal stakeholders across a variety of communication channels, including phone, email, online platforms and in-person enquiries.

Respond to general enquiries, provide information on products and services, and facilitate the resolution of member and customer issues while ensuring a high standard of customer service.





Maintain accurate records and data within organisational systems, ensuring information is updated, compliant and readily accessible.

Collaborate with team members across the organisation to ensure efficient service delivery and contribute to the achievement of organisational objectives.

Perform other duties, projects and responsibilities as directed from time to time to support the operational needs and strategic objectives of the organisation.

About you

Knowledge of the real estate sector

High level written and verbal communication skills including attention to detail and accuracy.

Outstanding time management and prioritisation skills.

Demonstrable ability to contribute to a positive and ethical culture.

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📌 Customer Co-Ordinator (Melbourne)
🏢 Real Estate Institute Of Victoria
📍 Melbourne

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