Remote Travel Consultant / Agent Opportunities

As a Remote Travel Consultant, you’ll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Alma Aventurera, prides itself on delivering personalized, high-quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

- Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
- Support travelers with booking updates, modifications, cancellations, and special requests.
- Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
- Follow up to confirm trip details and gather feedback post-travel.
- Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Advantages

- Fully remote flexibility 94 work from anywhere and design a schedule that aligns with your lifestyle.
- Exclusive travel perks and access to industry-only discounts.
- Professional development through ongoing training, mentorship, and team support.
- Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

- Strong written and verbal communication skills.
- Experience in customer service—ideally in travel, tourism, or hospitality.
- High attention to detail with solid organizational and follow-through habits.
- Tech-savvy and quick to adapt to new systems and booking tools.




- A genuine love for travel and helping others design unforgettable journeys.

What You’ll Do:

- Create and manage customized travel itineraries for vacations, cruises, resorts, tours, and group travel.
- Coordinate reservations for flights, hotels, transportation, and travel experiences.
- Review booking confirmations and travel documents to ensure accuracy and completeness.
- Communicate with clients to gather travel preferences and provide itinerary updates.
- Research destinations, accommodations, and travel options based on client needs.
- Monitor reservation changes, travel schedules, and outstanding booking items.
- Maintain organized digital records and client documentation.
- Deliver exceptional customer service before, during, and after travel.

Must be authorized to work in the US, UK, Australia, LATAM, or Spain

What We Offer

- Fully remote work from home
- Flexible scheduling
- Comprehensive onboarding and ongoing training
- Established systems and workflows designed for success
- Supportive team environment with mentorship
- Professional growth and development opportunities
- Access to travel industry resources and exclusive travel perks

Privacy and AI Notices

- We’re AI-first, so may use AI tools to review your applications and support our interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. These tools do not replace human judgment and the final hiring decision sits with our team.
- We verify candidate identity and location as part of our hiring process.
- At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here: employmenthero.com/legals/applicant-policy/.

Your Gateway to a Rewarding Career in Travel!

#J-18808-Ljbffr

📌 Marketing & Events Specialist Anz *Contract* (Newcastle City Council)
🏢 Axon
📍 Newcastle City Council