The Personnel Connection – Mount Kuring-Gai NSW

Join an established Australian business in a varied administration and customer service role supporting customers, sales and logistics.

The Personnel Connection is recruiting on behalf of our client, an established owner-operated Australian business specialising in mechanical equipment and associated products , based in Mount Kuring-Gai .

We're looking for an experienced Administration & Customer Service Officer who enjoys customer service, managing orders, and supporting a busy team.

This varied, hands-on role makes you an significant point of contact for customers, working closely with the sales and logistics teams to ensure orders are processed accurately and delivered on time.

Mount Kuring-Ga | $75,000–$80,000 + Super | Full-Time

The Role

Your responsibilities will include:

- Processing customer orders accurately and efficiently
- Responding to customer enquiries by phone and email
- Providing customers with product and order information
- Assisting customers to identify products suitable for their requirements
- Following up on orders and customer requests
- Liaising with the sales team regarding customer requirements
- Working closely with logistics to help keep deliveries on schedule
- Maintaining accurate customer and order information
- Providing general administrative support to the sales team
- Assisting with general office administration as required





This role suits someone who enjoys staying busy, working with people, and taking responsibility for getting things done.

About You

We're looking for someone with previous experience in customer service, sales administration, order processing or a similar office-based role .

You’ll ideally bring:

- Previous customer service or sales administration experience
- Confident and professional telephone skills
- Good written and verbal communication skills
- Strong organisational and time-management skills
- Excellent attention to detail
- The ability to manage several priorities at the same time
- Confidence using Microsoft Office
- Experience using CRM or other business systems
- A practical approach to solving customer enquiries
- The ability to work both independently and as part of a team

Experience working with technical, , or trade-related products is an advantage, but not n advantage, but isn't essential.

Most importantly, we're looking for someone who enjoys helping customers, follows things through, and takes pride in providing accurate, reliable service.

What's On Offer

- $75,000–$80,000 + super
- Permanent full time position
- On-site parking
- Bus service available from Berowra Station
- Established Australian business
- Friendly and supportive team environment
- Varied role across customer service and administration
- Ongoing product and systems training

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📌 Customer Service (Sydney)
🏢 The Personnel Connection
📍 Sydney