Social Worker

4001 Central Plaza Salute for Service

Job Description

About Salute For Service

Salute For Service is an Australian non‑profit organization dedicated to supporting current and former members of the Australian Defence Force. We take a holistic approach to helping veterans transition to civilian life, focusing on employment, education, training and pathways to mental, physical and psychosocial health.

Role Overview

The Social Worker will deliver comprehensive social work services to veterans, ensuring adherence to Australian social work standards and Department of Veterans’ Affairs (DVA) regulations, including the Coordinated Veterans’ Care (CVC) Program. This role involves assessing clients’ needs, developing individualized care plans, providing counseling and facilitating access to necessary services and resources.

Key Responsibilities

- Conduct thorough assessments of veterans’ needs, strengths and goals.
- Develop, implement and monitor individualized care plans in collaboration with clients and other service providers.
- Provide counseling and therapeutic support to veterans and their families, addressing mental, physical and psychosocial health issues.
- Assist clients in identifying and pursuing employment, education and training opportunities.
- Collaborate with local employers, educational institutions and training providers to facilitate access to opportunities.
- Assist with resume writing, job applications, interview preparation and related career support.
- Facilitate access to mental health, physical health and psychosocial support services.
- Coordinate with healthcare providers, including GPs and specialists, to ensure integrated care.
- Educate clients on health management and wellness strategies.
- Ensure compliance with Australian social work standards and DVA regulations,



including CVC program requirements.
- Maintain accurate and confidential client records in accordance with organizational policies and legal requirements.
- Prepare reports and documentation as required for program evaluation and compliance purposes.
- Advocate for veterans’ rights and access to services and resources.
- Develop and maintain strong working relationships with government agencies, non‑profit organizations and community groups.
- Participate in community outreach and education activities to promote Salute For Service’s services.

Qualifications and Experience

- Bachelor’s or Master’s degree in Social Work from an accredited institution.
- Current registration with the Australian Association of Social Workers (AASW).
- Minimum of 2 years’ experience in social work, preferably with a focus on veterans or related populations.
- Knowledge of DVA regulations and CVC program requirements.
- Solid understanding of mental health, physical health and psychosocial issues.
- Excellent assessment, counseling and case management skills.
- Ability to work independently and as part of a multidisciplinary team.
- Strong communication, interpersonal and advocacy skills.
- Experience in employment, education and training support services.
- Familiarity with local community resources and services available to veterans.

Additional Role Context and Industry Information





The social worker in community services and development industry provides support and assistance to vulnerable individuals, families and communities. They collaborate with individuals, families and community organizations to identify and address social, emotional and economic issues that affect the quality of life within the community.

Key Responsibilities (Community Focus)

- Collaborate with individuals, families and community organizations to develop and implement effective solutions to social problems.
- Assess the needs of individuals, families and communities to determine appropriate interventions and resources required.
- Provide counseling, support and advocacy to individuals and families in crisis.
- Develop and deliver community education and outreach programs.
- Work with government agencies, community organizations and funding sources to secure financial support for programs and services.
- Conduct research and evaluate programs and services to assess their effectiveness.
- Maintain accurate case notes, client files and program statistics.
- Attend meetings, training seminars and workshops to maintain professional development.

Qualifications (Community Focus)

- Bachelor’s or Master’s degree in social work or a closely related field.
- Professional license or certificate in social work.
- Strong communication, active listening and interpersonal skills.
- Ability to work effectively with diverse populations.
- Knowledge of social welfare and community development policies and practices.
- Strong organizational, problem‑solving and time‑management skills.
- Ability to work independently and as part of a team.
- Excellent written and verbal communication skills.
- Experience working in a community‑based, nonprofit organization.

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