As a trusted Account Manager (SMB), you will be responsible for providing superior customer experiences, nurturing a portfolio of up to 70 of TGE's small to medium sized business customers, helping to identify cross-selling and upselling opportunities, as well as customer retention. You'll achieve your 'share of wallet' targets by consistently engaging and consulting with your customers via regular communications. This is a hybrid role, fifty per cent of your role will involve account management, the other fifty percent will be new business sales focused.

Key responsibilities

Using strategic market research and insights to identify and connect with recent customers

Further developing and maintaining meaningful connections with customers, ensuring satisfaction and long-term partnerships

Handling trading terms, credit requests, and customer remediation with professionalism and efficiency

About you





1-2 years experience within a sales or an account management position, ideally within a service solution

Significant experience within the logistics/transportation sectors, with transferrable skills to move into account management/sales role

Solution selling/negotiation/presentations experience

A great mix of 'hunter' and 'farmer' skillsets

Positivity, tenacity, resilience, continuous improvement mindset, and results focused

Take pride in your work, driven/energetic, and dedicated

About us

TGE is an Australian company that employs over 15,000 people, and continues to enjoy huge market share & growth. Team Global Express is recognised as one of Australia's largest intermodal logistics providers.

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📌 Account manager/ Inside Sales (Brisbane)
🏢 Team Global Express
📍 Brisbane