Administration Officer - Medical Wards (Shift)

Are you passionate about making a meaningful impact in healthcare.

Clinical Information Administration Service has an exciting opportunity at Townsville University Hospital where you will contribute to delivering exceptional person-centered care to patients, their families & the community.

About the opportunity

The Administration Officer plays a crucial role in providing administrative support within a fast-paced hospital environment. As a vital member of the administrative team, you will collaborate with stakeholders to manage and coordinate the day-to-day administrative operations in Medical Wards and the wider Clinical Information Administration Service. A high level of professionalism and empathy must be maintained while adhering to strict confidentiality guidelines.

This role encompasses shiftwork, including afternoon shifts, weekends and public holidays as we ensure round-the-clock support to meet patient needs.

This is a Temporary part time role up to 6 months, working 51 hours per fortnight. There is a possibility of an extension - not exceeding 12 months.

The ideal applicant will be someone who has proven ability and can demonstrate the following:

- Demonstrated experience and high-level skills using the Microsoft Office 365 suite and corporate/patient information systems and databases.
- Integrity: Demonstrates sound decision making, proven ability to work effectively as an individual with limited supervision and collaboratively within a multidisciplinary team, and ensures work output and decisions are ethical and of a high standard.
- Compassion: Demonstrates patient/client focus, patience, understanding, confidentiality and can navigate through ambiguity,



including the ability to deescalate difficult situations.
- Accountability: Demonstrated ability at engaging in coordinating tasks and workflow, is action oriented, takes ownership, drives results and delivers exceptional person-centred care to patients, families and the community.
- Respect: Demonstrated high level interpersonal skills with the proven ability to manage conflict, communicates appropriately and proficiently, and actively participates in a working environment supporting equity and diversity.
- Engagement: Proven ability to collaborate within a team to cultivate a strong unity, build effective relationships with diverse personalities and adapts to meet the needs of a changing work environment.

Role requirements

- This is a VPD risk role. Hepatitis B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis.

Please refer to the Role Description for further details.

About your new employer

Join a dynamic and forward-thinking healthcare organisation that delivers high-quality services across a diverse and complex environment. As a leading provider, you'll have the opportunity to contribute to innovative practices, collaborate with multidisciplinary teams, and support meaningful organisational outcomes.

Enjoy flexible work arrangements, a focus on employee wellbeing, and the opportunity to build your career while maintaining a healthy work/life balance in a vibrant and welcoming community.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

- Salary range: $41.17 - $45.79 p.h. (AO3)
- 4 weeks annual leave (pro rata) with 17.5% loading
- 12.75% employer contribution to superannuation
- Locality allowance
- Plus Salary Sacrificing options may be available

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📌 Administration Officer - Medical Wards (Shift) (Townsville City)
🏢 Queensland Health
📍 Townsville City