Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

JLL is seeking an exceptional General Manager to lead the operations of a premium national portfolio on behalf of our key client, Quintessential. This is a high-profile role for a seasoned property professional who thrives on delivering world-class service, driving customer satisfaction, and maximising asset performance across premium-grade commercial real estate.

Reporting to the Account Director, you will serve as the primary point of contact for the Quintessential Asset Manager, overseeing all aspects of asset operations including financial performance, customer relations, building maintenance, and compliance. You will lead a team of Senior Facilities Managers across multiple managed assets, fostering a culture of excellence, collaboration, and innovation.

An overview of the role:

- Ensure full compliance with all elements of the property management agreement
- Oversee financial performance, customer relations, and building maintenance across the portfolio
- Deliver timely and accurate reporting including asset plans, monthly reports, owner's annual reports, and business plans
- Lead the implementation of sustainability initiatives and ensure data collection and reporting within agreed timeframes
- Drive high levels of satisfaction from both tenants and owners




- Maximise the portfolio's financial performance through effective budget management and revenue optimisation
- Analyse financial data, market trends, and customer feedback to inform strategic decisions
- Identify cost-saving opportunities and revenue enhancement strategies
- Lead, inspire, and develop a high-performing team of professionals
- Conduct performance assessments, manage workload through resource planning, and develop succession plans
- Collaborate with cross-functional teams to drive operational efficiency and implement best practices
- Ensure all staff and contractors receive appropriate training, site inductions, and professional development
- Ensure compliance with all relevant laws, regulations, and industry standards
- Maintain a strong focus on safety, security, and emergency preparedness
- Implement and monitor risk management plans covering public liability, fire and lift safety, essential services, contractors, and the management team
- Promote a 'Safety First' culture for all staff, contractors, and visitors

Sound like you?

- Bachelor's degree in Business Administration, Real Estate, or related field
- Real Estate Licence (mandatory)
- Proven experience as a General Manager or similar role, preferably within premium-grade commercial assets
- Strong understanding of commercial real estate operations, leasing, and property management
- Knowledge of local market trends and competition in the premium-grade asset segment




- Exceptional leadership skills with a demonstrated ability to lead medium to large teams
- Outstanding interpersonal, communication, and negotiation skills
- Strong analytical and financial acumen for budgeting, forecasting, and risk management
- Demonstrated track record of driving customer satisfaction and retention
- Deep understanding of the commercial real estate industry and premium-grade asset markets
- Strategic mindset with the ability to balance operational excellence and customer experience

Benefits

- Great employee discounts off fitness, wellbeing & other renowned bands
- 18 weeks paid maternity leave
- Private Health Insurance Discounts
- Active Social Club
- Employee assistant program
- Novated Lease for EV cars
- Paid time off for volunteer work
- Career Opportunities with Australia's #1 Commercial Real Estate firm
- Premium offices

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve outstanding things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

#J-18808-Ljbffr

📌 General Manager (Adelaide)
🏢 Jll
📍 Adelaide