Resmed seeks a Lead, Customer Intelligence Foundations to shape how trusted customer intelligence is created, governed, and activated across the business. You will lead the Customer Intelligence Foundations team and establish foundations for a scalable intelligence capability across CX, Product, and other functions.
This hybrid role requires 2-3 days in the office weekly and involves guiding AI-enabled insights, journey management, and governance to improve customer experiences across Resmed.
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📌 Head of AI-Driven Customer Intelligence Foundations (Sydney)
🏢 Resmed
📍 Sydney