Talent Partner Australia is seeking a Quality & Enablement Manager in Financial Services to build the QA framework from scratch across Sales, Collections, Customer Service and Fraud. You will own training and quality, working with Compliance and leadership to embed regulatory and business values into every interaction.
With 5+ years in QA or training design, you will turn scores into actionable insights, coach leaders, and design training programs.
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📌 Quality & Enablement Lead – FinTech & AI-powered QA (Sydney)
🏢 Talent Partner Australia
📍 Sydney
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