RESPONSIBILITIES

- Execute plans to increase market share and share of wallet in accordance with company targets for orders, revenue, and profitability, under the guidance of senior leadership.
- Develop a strong understanding of key customers' priorities, challenges, and business objectives.
- Develop and implement comprehensive account plans to achieve sales targets and revenue growth for assigned strategic accounts across the region.
- Establish and maintain strong, long-term relationships with key decision-makers and stakeholders within customer organisations.
- Understand customer requirements and collaborate with internal teams to tailor solutions that meet their specific needs, ensuring high levels of customer satisfaction and loyalty.
- Work closely with internal functions, including Marketing, Product Management, and Operations, to align strategies, deliver value, and provide seamless support to key accounts.
- Analyse market trends, competitor activity, and industry developments to identify new business opportunities and recommend growth initiatives.
- Conduct regular business reviews with key accounts, providing insights, performance updates, and recommendations for continuous improvement.
- Support contract negotiations and commercial discussions with customers, ensuring mutually beneficial agreements that comply with company policies and profitability objectives.
- Manage and resolve customer issues or disputes that may arise, maintaining open communication and a proactive approach to issue resolution.
- Prepare accurate and timely reports, forecasts, and updates on key account activities, highlighting progress, challenges, and opportunities for improvement.
- Remain up to date with industry trends, market dynamics,



and emerging technologies to enhance expertise and identify innovative strategies and best practices.
- Contribute to medium and long-term strategies to strengthen brand awareness, customer engagement, and recognition of Vertiv's capabilities, expertise, and technology leadership among targeted accounts.
- Recommend new practices, processes, and performance measures to improve account management effectiveness and sales outcomes.
- Act as a mentor to less experienced colleagues where appropriate, sharing knowledge and best practices to support team development.

QUALIFICATIONS

- Bachelor's degree in Business Administration, Marketing, Engineering, or a related discipline; an MBA would be advantageous.
- Minimum of 8 years of progressive experience in strategic account management, business development, or strategic sales, ideally within the technology, manufacturing, logistics, or industrial solutions sectors.
- Proven track record of managing large, complex, multi-country accounts across the Asia region.
- Demonstrated success in achieving sales objectives, driving revenue growth, and increasing share of wallet within strategic customer accounts.
- Experience using CRM platforms and digital account management tools.
- Highly driven, proactive, and adaptable, with a strong sense of ownership and accountability.




- Ability to manage multiple priorities effectively within a fast-paced regional environment.
- Strong commercial acumen with a sound understanding of B2B sales cycles, negotiation, and contract management.
- Excellent stakeholder management skills, with the ability to engage, influence, and build credibility with senior decision-makers.
- Analytical mindset with the ability to translate customer insights into actionable account strategies and process improvements.
- Strong analytical and problem-solving capabilities, with the ability to interpret market data, industry trends, and competitive intelligence.
- Excellent written and verbal communication and presentation skills in English; proficiency in additional Asian languages, such as Mandarin, Japanese, or Korean, would be advantageous.
- Highly collaborative, with the ability to work effectively across functions to deliver customer-focused, value-driven solutions.
- Ability to work independently on key initiatives whilst consulting with management to ensure alignment on priorities and desired outcomes.

Physical & Environment Demands

- This role requires travel across the Asia region to visit clients, attend meetings, and participate in business events (approximately 30-40% of working time).
- The position involves extensive computer and phone use for communication, reporting, and virtual meetings.
- May occasionally require extended working hours across different time zones to coordinate with regional teams and clients.
- Must be able to manage frequent changes in work workplace, including corporate offices, customer sites, and industry events.

Time Travel Required

- Willingness to travel regionally (up to 30-40%) to meet with clients and internal teams.

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📌 Sr. Manager Strategic Accounts, Asia (Geehi)
🏢 Vertiv
📍 Geehi