Salesforce Engineer (Sydney)

Salesforce Engineer (Sydney)

15 Oct
|
King Living Pty
|
Sydney

15 Oct

King Living Pty

Sydney

ASX: Powering Australia's financial markets Why join the ASX?

When you join ASX, you’re joining a company with a strong purpose - to power a stronger economic future by enabling a fair and dynamic marketplace for all.

In your new role, you’ll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub.

We are more than a securities exchange!

The ASX team brings together talented people from a diverse range of disciplines.

We run critical market infrastructure, with 1 in 3 people employed within technology. Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance.

We’re proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture. Our employee-led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all. As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we’re committed to a fair and inclusive workplace where everyone can thrive.

Our Team:

The Digital and Enterprise Technology team are to deliver compelling experiences through digital engagement platforms that support our customer centric digital strategy, driving growth, leading in innovation and continuous improvement.

Your responsibilities:

- Design, build and maintain scalable solutions across Sales Cloud, Service Cloud, Financial Services Cloud and Data 360 using both declarative and programmatic approaches

- Develop and design solutions delivered across the range of Salesforce technologies- Apex, LWC, VisualForce, Omni Studio and SOQL/SOSL

- Work on digital transformation initiatives across the continuous improvement of the core platform and delivery of new and enhanced customer-facing features

- Implement and maintain Copado pipelines to enforce version control, CI/CD, automated testing and release governance across Salesforce environments

- Enforce data governance standards including access controls, data classification, lineage documentation and field- level security

- Integrate Salesforce with external systems using REST/SOAP APIs, platform events, change data capture and middleware tools

- Participate in solution design, estimation and backlog prioritisation as part of a dedicated agile, cross-functional delivery squad working under SCRUM methodology

- Support performance tuning, governor limit management and proactive monitoring of platform health

Your experience and qualifications

- 5-7 years of hands-on Salesforce development experience with demonstrable delivery across Sales Cloud, Service Cloud and Financial Services Cloud

- Ability to develop in Apex, SOQL/SOSL, LWC and Java, with expert knowledge of Salesforce DX and agile delivery practices

- Good understanding of the underlying Salesforce architecture with the ability to demonstrate solid experience on the platform

- Familiarity with integration patterns as they relate to Salesforce - REST API, Java API, Streaming API and ESB

- Previous experience working with DevOps principles, with exposure to Copado and GitLab

- Working knowledge of Salesforce Data 360 including data stream configuration, DMOs, identity resolution and calculated insights

- Strong understanding of the Salesforce security model - profiles, permission sets, sharing rules, field-level security and org-wide defaults

- Experience designing analytics solutions that comply with privacy, consent and regulatory requirements

- Strong communication skills with the ability to work directly with business stakeholders to refine requirements

- Salesforce Platform Developer I Certification

- Good understanding of microservices architecture and API development using event-driven architecture - Salesforce Event Bus in particular

- AI and Einstein features - Next Best Action, Einstein Copilot, Agentforce agent configuration

Nice to have

- Salesforce Platform Developer II Certification

- Exposure to Salesforce analytics platforms including CRM Analytics, Tableau Next and Data 360

- Recent experience developing for the Customer Community Cloud using Lightning Web Components

- Exposure to third-party offerings such as DocuSign, Temenos,



Adobe Experience Manager or similar CMS

- Previous experience in financial services organisations or capital markets would be a distinct advantage

- Good understanding of microservices architecture and API development using event-driven architecture - Salesforce Event Bus in particular

- AI and Einstein features - Next Best Action, Einstein Copilot, Agentforce agent configuration

We make hiring decisions based on your skills, capabilities and experience, and how you’ll help us to live our values. We encourage you to apply even if you don’t meet all the criteria of this role.

At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full-time, we encourage you to apply if you are interested in part time or other flexible working arrangements.

We will arrange for successful candidates to have background checks, including reference and police checks, completed as part of the on-boarding process.

To be considered for this position, candidates must be legally authorised to work in Australia on a permanent basis without any restrictions.

Net2Source Inc. is a Global Workforce Solutions Company, headquartered in New Brunswick, NJ with its local offices in Texas, California, Florida, Illinois, Colorado and Michigan and its global operations in Canada, UK, Europe, UAE, Malaysia, Australia, China, Singapore, and India. Net2Source offers a wide gamut of consulting solutions customized to specific client needs including but not limited to Application Development, Workforce Management and Project Consulting.

- Senior Salesforce Engineer (7+ years' experience) to build, configure and integrate new customer service desk.
- Experience successfully delivering using Service Cloud and Lightning.
- Working knowledge of building integration via API, MuleSoft, Kafka.
- Working knowledge in MQ/CD/Kafka/API and data mapping between systems.
- Able to take the lead in engineering discussions with architects, Client- Experience in UX design, Data Profiling and Modelling skills a bonus.

We Dream. We Design. We Deliver. This is the place where you’ll be hands on. Where new ideas are welcomed and expected. At every level - and in every role - we’re doers and builders. Not Managers and minders.

hummgroup (ASX-HUM) is one of Australasia’s most successful and enduring fintech organisations with a proud legacy of rewriting the playbook for digital spending. We help people buy everything, everywhere, every day. Our product ecosystem of buy now pay later, credit cards, and business financing products has been designed around the core needs of today's shoppers, retailers, and small and medium enterprises.

About the Team

The Engineering and Delivery Team, which sits within Technology at hummgroup, are forming cross functional delivery teams and embarking on a journey to follow Agile delivery practices. We are a relatively flat organisational structure, and as a member of the team you are accountable for end-to-end responsibility for your area of focus and will need to be flexible and able to take on additional and/or different accountabilities as required.

About You …

We are looking for a Senior Salesforce Engineer to join our growing team. You’ll play a key hands on role in building and evolving Salesforce solutions across multiple business areas. You will work closely with product managers, architects, and engineering leads to deliver robust, scalable, and high-quality capabilities on the Salesforce platform.

What Does An Average Day Look Like?

- Applying knowledge of Q2 loan servicing systems or similar lending platforms.
- Writing Apex code, Lightning Web Components, Flows, and SOQL queries.
- Building and supporting integrations using Salesforce APIs.
- Collaborating with product and technical teams to deliver business features.
- Participating in Agile ceremonies and sprint delivery.




- Conducting code reviews and contributing to platform improvements.
- Supporting deployments, CI/CD pipelines, and troubleshooting.
- Engaging in platform maintenance, issue triage, and Level 3 support.
- Sharing knowledge with peers and continuously improving code quality.

Key responsibilities

- Build and maintain robust, scalable components and integrations using Apex, LWC, and Flow.
- Platform Standards & Quality: Follow and promote Salesforce best practices for performance, security, and maintainability.
- CI/CD & DevOps: Support version control, automated deployments, and quality pipelines using Git and SFDX.
- System Integration: Develop and manage integrations with external platforms using REST/SOAP APIs.

Production Support

- Diagnose and resolve platform issues, contributing to reliable system performance.
- Continuous Improvement: Suggest and implement improvements across tooling, process, and architecture.
- Supporting the solution: With the squad, provide Level 3 support for the capabilities that are owned by the squad ensuring high availability and customer satisfaction.
- Owning relationships: Build and own working relationships with the software vendors for key technology partnerships interacting with the squad.

We’re also looking for someone who also has:

- A solid understanding of the Salesforce platform’s architecture and limits.
- Experience with CI/CD tooling, Git, SFDX, and deployment strategies.
- Strong collaboration skills and a delivery mindset.
- Familiarity with Agile software development practices.
- A proactive approach to troubleshooting, testing, and documentation.
- Wide-ranging and significant experience of multiple organisations, transformation initiatives, major programs and technologies.
- The number of years is not what matters, but you should have experienced a wide range of successes, failures and growth opportunities that you can call upon as a seasoned engineer.
- Significant experience delivering digital first capabilities, products and offerings to market.

Preferred experience and quals

- Background in finance or banking would be highly regarded
- Tertiary or vocational qualification that is relevant to software development (beneficial).
- Experience with Q2 lending managed package
- Knowledge of Salesforce Best Practices
- Extensive development experience using Apex, Triggers, Classes and Lightning Web Components and API Web Services.

Australian Citizens residing in Australia with Baseline Clearance only respond.

Role/s: 1 x EL1 Salesforce Senior Support Engineer

The EL1 Salesforce Support Engineer (Labour Hire) is responsible for providing technical support, administration and continuous improvement of enterprise Salesforce solutions within a complex ICT environment. The role supports the effective operation of Salesforce applications, including Service Cloud, Health Cloud and Digital Experience, by investigating and resolving technical issues, maintaining platform configuration and supporting users and business areas.

The role requires a solid understanding of the Salesforce platform and the ability to analyse complex business processes and translate requirements into appropriate technical and configuration outcomes. The successful candidate will work across Level 2 support, platform administration, automated processes, data management, release assessment and system documentation.

Working within an Agile delivery setting, the EL1 Salesforce Support Engineer (Labour Hire) will collaborate with technical teams and business stakeholders to resolve issues, support user acceptance testing and contribute to the ongoing stability and improvement of Salesforce services. The role will also contribute to team capability through technical guidance and knowledge sharing and support emerging Salesforce technologies, including Salesforce Industries OmniStudio.

Key duties and responsibilities

Responsibilities of the role include but are not limited to:

- Provide technical support, administration and configuration for enterprise Salesforce applications, including Service Cloud, Health Cloud and Digital Experience.
- Investigate, troubleshoot and resolve complex Level 2 incidents and service requests, including interrogation of system logs, analysis of platform behaviour and identification of root causes.
- Administer Salesforce users, licences and security controls, including roles, profiles, permission sets, public groups

#J-18808-Ljbffr

📌 Salesforce Engineer (Sydney)
🏢 King Living Pty
📍 Sydney

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