Blacktown City Council is seeking an experienced Systems and Administration Officer to lead a support team delivering productive customer service across community law enforcement and waste services. You will guide team performance, streamline processes and ensure accurate, timely assistance to residents.
In this permanent full-time role, you'll monitor KPIs, maintain records, oversee rosters and after-hours call out, and collaborate with operations to resolve complex enquiries and complaints,
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📌 Systems & Administration Lead - Customer Service (Blacktown)
🏢 Blacktown City Council
📍 Blacktown
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