Job Description

Data Center Critical Facilities VI (Shift lead) n

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

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A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Who are we? n

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

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A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Job Summary n

At SY9, our 1st Australian Hyperscale site we have 2 newly created roles for Lead Critical Facilities Engineers. The positions will suit candidates with a strong technical understanding of a mission critical environment, this is an individual contributor role and leadership skills (experience ideal but not mandatory) are required to ensure we harness a strong team culture of site safety, engineering and operational excellence and a team first environment.

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With a team of engineers at different levels of experience and capability, the Shift Lead engineer will take ownership of their shifts, helping mentor, guide and lead junior colleagues, and play a key role supporting the site supervisor.

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The critical facilities team works 24/7 (2 days, 7am-7pm / 2 nights, 7pm-7am and 4 days off) and the successful applicants will help alleviate SLA risk exposure, drive team capability and actively take a part in developing our site teams with the help of structure Global Ops Academy and Bronze Badging Program.

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We have 2 x roles available and are looking to interview immediately for the positions.

Key responsibilities: n

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- Ensure strong on-shift guidance and leadership, particularly on night hours
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- Reduce SLA risk exposure by guiding more junior colleague (often at entry/graduate level) during all shifts
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- Support site supervisor in building a strong and well-rounded team culture
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- Actively supports training and upskilling of colleague to increase team capability
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Leadership nn
- Sound understanding of critical infrastructure related to site (e.g. UPS, STS, AHU, Chillers, Cooling Towers, CRAH, CRAC)
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- Resolves advanced incidents and develops new procedures and techniques to support the overall team
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- Monitors the Building Monitoring System (BMS) and resolves alarms for complex assignments requiring independent action and a high degree of initiative to resolve.



Makes recommendations for new procedures to management team
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- Leads and coordinates critical infrastructure operations
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- Consistently works on complex assignments requiring independent action and a high degree of initiative to resolve issues. Makes recommendations for new procedures
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Vendor Support nn
- Directs vendors on highly skilled tasks to ensure that maintenance activities are carried out per standards and requirements
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- Assists with the creation of scripts for maintenance and submits
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- Tracks and implements the work approval process for critical service providers (including briefing at the start of work, control of work during the day workday/shift, final review of the work carried out)
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- Inspects implementation changes/updates to technical files for plants and equipment (in cooperation with vendor and the supervisor's) ensuring builds are up to date
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Site Administration & Incident Support nn
- Completion (develop, approve, maintain) of complex site logs and data gathering for issuing of permits, such as Maintenance Operation Protocol (MOPs) (SOPs/EOPs) and engineering scripts
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- Assists with the development, approval and maintenance of policies and procedures (MOP/SOP/EOP).
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- Identifies and escalates process discrepancies to higher management
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- Identifies Single Points of Failure (SPOFs) and makes recommendations for recent procedures
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- Acts as a support team lead for operating processes and procedures; supports the team on adherence
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- Supports the on-site staff during critical incidents
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- Confidently interpret single line diagrams (SLDs) to understand power distribution systems and support troubleshooting and operations
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- Responds to all on-site incidents, including major failures, significant problems and delays and escalates when required
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- Assists with RCA (Root Cause Analysis)
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- Assists management with maintaining technical documents
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Collaboration nn
- Collaborates with others to resolve highly difficult facility incidents; identifies and understands underlying issues
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- Act as a support team lead when identifying component level faults and provides recommendations for new procedures
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- Utilizes resources outside of the department, as necessary
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- Advises on inventory needs to maintain optimal stock levels of critical parts and equipment
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- Advises other team members on repairs and preventative maintenance
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- Acts as a support team lead on implementing highly skilled, complex projects
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Qualifications, key skills and attributes nn
- Trade Certified or bachelor’s degree in related Engineering field
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- Strong leadership capability, and desire to mentor developing engineers
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- Aspirations and competency to move into supervisory, or specialist engineering positions within the business (with SY10 opportunities a likely progression pathway)
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- Commitment to site safety and compliance
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- Availability to work in a 24/7 environment (4 on 4 off)
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- Develop, approve and maintain policies and procedures (MOP/SOP/EOP)
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Benefits of the role: nn
- Future growth opportunities as specialist engineer or supervisor at SY9/10 or across our Equinix portfolio
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- Salary package including shares, annual performance bonus, shift and health allowance
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- Access to EV chargers, site gyms, wellness, financial and company benefits
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- Close collaboration with SY9 leadership team, giving you opportunity for stretch targets and professional development
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- Structured training to drive your capability through onsite, onboarding plan and our Global Ops Academy
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Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

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Equinix is an Equal Employment Opportunity and, in the U.S., an Aff ... . All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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We use artificial intelligence in our hiring process. Learn more here.

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This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.

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📌 Data Center Critical Facilities VI (Shift lead) (Sydney)
🏢 Equinix
📍 Sydney