Job Description

Head of Department - Property Management n

Head of Property Management

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Salary: Up to $120,000 + Super + Car Allowance
Employment Type: Full-Time
Team: Leadership of 7 Property Management Professionals

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The Opportunity An exciting opportunity has become available for an experienced Head of Property Management to join one of the Sunshine Coast's leading real estate agencies.

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Our client is a highly regarded, established agency with a strong reputation for delivering exceptional service across the Sunshine Coast property market.

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This senior leadership position will see you take responsibility for the overall performance, operations and continued success of the Property Management department, leading an established team of seven professionals.

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We are seeking a confident, commercially minded leader who is passionate about developing people, improving operational efficiencies and maintaining exceptional client relationships.

Key Responsibilities n

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- Lead, mentor and manage a team of 7 Property Management professionals.
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- Oversee the daily operations of the Property Management department, ensuring efficient systems, processes and exceptional client service.
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- Conduct regular team meetings, performance reviews, training and professional development.
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- Monitor departmental KPIs, including arrears, vacancies, lease renewals, landlord retention and portfolio performance.
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- Manage escalated landlord and tenant matters, providing effective solutions and maintaining strong client relationships.
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- Ensure the department operates in accordance with Queensland tenancy legislation, compliance requirements and agency procedures.
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- Work closely with the Directors to develop and implement strategies for rent roll growth.
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- Review and improve internal systems,



procedures and workflows to maximise efficiency.
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- Oversee team workloads, portfolio allocations and staffing requirements.
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- Support recruitment, onboarding and ongoing development of Property Management staff.
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- Maintain high standards of customer service, accountability and professionalism across the department.
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- Provide regular reporting and recommendations to senior management regarding departmental performance and opportunities for improvement.
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About You nn
- Proven experience as a Head of Property Management, Property Management Team Leader or Senior Property Manager.
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- Strong understanding of Queensland residential tenancy legislation and property management compliance.
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- Demonstrated ability to lead, motivate and develop a successful team.
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- Excellent communication, conflict resolution and relationship management skills.
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- Strong organisational skills with the ability to manage competing priorities.
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- Commercially minded with an understanding of rent roll performance, growth and profitability.
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- Confident in implementing processes, managing performance and driving operational improvements.
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- Current Queensland Real Estate Registration Certificate or Licence.
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- A proactive, approachable and solutions-focused leadership style.
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What's on Offer nn
- Attractive salary package of up to $120,000 + Super + Car Allowance.
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- Senior leadership position within a leading Sunshine Coast real estate agency.
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- Lead an established team of 7 Property Management professionals.
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- Opportunity to influence departmental operations, performance and future growth.
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- Work alongside an experienced leadership team.
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- Established business with a strong market presence and reputation.
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- Long-term career chance with genuine responsibility and autonomy.
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📌 Head of Department - Property Management (Caloundra)
🏢 Huntd Recruit
📍 Caloundra