Job Description

Inscope Training (RTO 40926) is a growing and dynamic Registered Training Organisation (RTO) providing hands-on, practical training in apprenticeships and short courses across Queensland and New South Wales. We're passionate about education, supporting our students, and building a team that feels more like a family.

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We're looking for a motivated and enthusiastic Receptionist / Training Coordinator to join our team, with previous experience in a receptionist or administrative role, however this is not a essential of the position. This is a fantastic opportunity to gain valuable experience in a supportive and professional registered training organisation.

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Key Responsibilities:

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- Answer incoming phone calls, respond to voicemails, and assist with short course enquiries.
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- Provide friendly and qualified customer service to all stakeholders.
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- Manage daily tasks including printing short course cards, dispatching products, and processing mail.
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- Assist with student orientation and general office support
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- Facilitate and monitor the admin email inbox.
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- Maintain the return mail register and follow up where required.
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- Keep the office clean, tidy, and presentable at all times.
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- Support continuous improvement initiatives by suggesting and documenting new ideas.
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- Complete administrative tasks accurately and on time.
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- Participate in staff meetings and contribute positively to the team.
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- Coordination and monitoring of office supplies including IT supplies and ordering requirements
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- Assist with maintaining student records and updating database information.
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- Coordination and monitoring of staff uniform requirements
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- Coordination of staff events and activities
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- Understanding of Registered Training Organisation (RTO) administration processes and student management systems.
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About You:

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- Strong communication and interpersonal skills.
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- A positive attitude with a willingness to learn.
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- Understanding of Registered Training Organisation (RTO) administration processes.
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- Great attention to detail and time management skills.
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- Confident with computers and Microsoft Office.
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- Reliable, organised, and proactive in your work.
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Why Join Us?

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- Supportive and friendly team environment.
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- Opportunities for growth and development.
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- Gain hands-on experience in business administration and customer service.
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How to Apply

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To express your interest, please send a current resume to Ella Watson () or contact me on .

📌 Receptionist (Capalaba)
🏢 Inscope Training Pty
📍 Capalaba