Interchange Australia is an award-winning organisation that delivers a wide range of services for people who require support to remain living independently in their community. With a history spanning 40 years, Interchange has forged a reputation as an innovative, diverse and culturally secure, progressive organization with the ability to combine a caring, person-centered approach with commercial acumen. Our mission is to be an industry leader, delivering high quality, focused care to our clients, whilst providing a safe and nurturing environment to all staff.

About the role

We are seeking an enthusiastic and customer-focused individual to join our busy Reception and Administration Support team.

This role is responsible for providing professional reception and administrative support across the organisation, ensuring a positive experience for clients, visitors and staff while contributing to the smooth day-to-day operation of our office.

Key responsibilities

- Provide a professional, friendly and welcoming first point of contact for clients, visitors, staff and stakeholders.
- Manage incoming phone calls, emails and enquiries, responding and directing them appropriately




- Manage boardroom and other calendars as required
- Attend to mail, email and administration of documentation
- Perform copying, scanning and routing of correspondence
- Assist with facility maintenance requests and coordinate repairs to support safe, functional and well-maintained office and service environments.
- Manage office supplies, cleaning supplies, uniforms/PPE and other items where required
- Assist the Manager to ensure the Reception & Administration Support Team meets their goals

About you

- Well-developed Information Technology skills
- Highly developed people skills with ability to deal with challenging and difficult situations
- High level of written and oral communication skills
- Ability to work both autonomously and as part of a team
- Effective time management skills and ability to meet deadlines
- A current motor vehicle driving licence
- Strong commitment to working within the care industry whilst adhering to Interchange Australia's Mission Statement, values and behaviours
- Ability to handle sensitive enquiries with professionalism and discretion

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📌 Reception and Administration Support (Bowral)
🏢 Interchange Australia
📍 Bowral