Job Description

Remote Travel Consultant / Advisor n

As a Remote Travel Consultant you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

n

Scenic Voyages Travel is on the lookout for a Remote Travel Consultant / Advisor to enhance our dedicated team. We pride ourselves on delivering personalized, high‑quality service to travelers across the country.

What We Offer n

n
- Multiple Training Opportunities: We believe in nurturing our team’s potential with extensive training support.
n
- Supportive Community: Engage in our group forum and monthly virtual gatherings to share ideas, seek assistance, and foster a sense of belonging.
n
- Flexible Working Arrangements: Choose between part‑time or full‑time roles, all with the convenience of remote work.
n
- Employee discounts to fuel your passion.
n
- Flexible schedule for a better work‑life balance.
n
- Professional development assistance to advance your career.
n
- Access to travel industry resources and exclusive travel perks.
n
- Comprehensive onboarding and ongoing training.
n
- Supportive, mentoring‑driven team culture.
n
- Professional growth - ongoing training and support from a dedicated team.
n
- Exclusive travel perks and access to industry‑only discounts.
n
- Be part of a vibrant community focused on building dreams and memories through travel.
n

Your Role nn
- Deliver professional customer service in-person, via phone, or email.
n
- Assist clients in planning seamless experiences.
n
- Prepare and manage client itineraries and needs.
n
- Maintain meticulous records in line with government regulations and company policies.
n
- Organize and manage files effectively.
n




- Respond to client inquiries across email, phone, and messaging channels in a timely and professional manner.
n
- Support clients with booking modifications, cancellations, and special travel requests.
n
- Provide accurate and up‑to‑date information regarding destinations, travel documentation, and agency processes.
n
- Follow up with clients to confirm travel plans and gather feedback post‑trip.
n
- Address concerns with empathy and efficiency, ensuring client satisfaction.
n
- Coordinate reservations for flights, hotels, transportation, and travel experiences.
n
- Review booking confirmations and travel documents to ensure accuracy and completeness.
n
- Communicate with clients to gather travel preferences and provide itinerary updates.
n
- Research destinations, accommodations, and travel options based on client needs.
n
- Monitor reservation changes, travel schedules, and outstanding booking items.
n
- Maintain organized digital records and client documentation.
n
- Deliver exceptional customer service before, during, and after travel.
n

Who We Are Looking For nn
- Excellent communication skills—both written and verbal.
n
- A background in customer service, ideally within travel, tourism, or hospitality.
n
- High attention to detail, strong organizational habits, and a proactive mindset.
n
- Tech‑savvy and able to learn new systems and booking tools quickly.
n
- A genuine enthusiasm for travel and helping others create memorable experiences.
n
- Must be authorized to work in the US, UK, Australia, LATAM, or Spain.
n
- Must have access to reliable internet.
n
- Self‑motivated and comfortable working remotely.
n
- Passion for creating exceptional travel experiences.
n
- Comfortable learning new technology and online booking platforms.
n
- Detail oriented, dependable, and proactive.
n

Requirements nn
- Must be authorized to work in the US, UK, Australia, LATAM, or Spain.
n
- Must have access to reliable internet.
n

Embark on a journey n

Embark on a journey with Scenic Voyages Travel, where your career is as rewarding as the experiences you create for others.

#J-18808-Ljbffr

📌 Freelance Legal Specialist (Eu Law) - Ai Trainer (Townsville)
🏢 Mindrift
📍 Townsville