Qualified Automotive Technician / Tow & Roadside Operator

Wilson Bolton is seeking a Qualified Automotive Technician / Tow & Roadside Operator to join our team in Horsham, Victoria. This is a full-time position that combines technical automotive expertise with roadside assistance and towing operations. In this role, you will be at the forefront of delivering exceptional service to our customers, performing both diagnostic and repair work on vehicles whilst also providing professional towing and roadside support. This position is integral to maintaining our reputation for reliability and customer satisfaction across the Horsham region.

Key responsibilities

Perform routine maintenance, diagnostics, and repairs on a variety of vehicles using industry-standard tools and equipment

Conduct roadside assistance calls, including jump-starts, lockout services, tyre changes, and basic mechanical repairs

Operate towing vehicles safely and professionally, recovering damaged, broken-down, or disabled vehicles

Inspect vehicles upon arrival and document findings accurately in work orders and system records

Maintain detailed records of all work completed, parts used, and time spent on each job

Communicate effectively with customers to explain issues, provide updates, and discuss repair options

Ensure all equipment, tools, and vehicles are maintained in good working order and report any defects

Adhere to all health and safety regulations, including the safe handling of hazardous materials and heavy lifting procedures

Respond promptly to service calls and manage multiple jobs efficiently throughout the day





Provide recommendations to customers regarding vehicle maintenance and repairs

What we're looking for

Current qualification as an Automotive Technician (Cert III or higher in Light Vehicle Mechanical Technology or equivalent)

Valid driver's license (unrestricted) and a clean driving record

Proven experience in automotive diagnosis, maintenance, and repair work

Experience operating towing equipment and providing roadside assistance

Strong understanding of vehicle systems, including engine, electrical, brake, and suspension components

Proficiency in using diagnostic scanning tools and computer systems

Excellent problem-solving skills with the ability to troubleshoot complex mechanical issues

Qualified communication and customer service skills

Physical fitness and ability to perform manual work, including heavy lifting and working in challenging weather conditions

Reliability, punctuality, and a strong work ethic

Knowledge of road safety regulations and towing procedures is highly desirable

Experience with roadside assistance services or fleet maintenance is advantageous

What we offer
At Wilson Bolton, we value our employees and offer a competitive package designed to support your career growth and wellbeing.



We provide ongoing training and development opportunities to enhance your technical skills and industry knowledge. We maintain a supportive and collaborative work setting where your contributions are recognised and rewarded. Our comprehensive benefits include competitive hourly rates, potential for overtime and additional income, and a workplace culture that prioritises safety and professionalism. We are committed to fostering a positive team atmosphere where skilled technicians can thrive and build a rewarding career in the automotive industry.

About us
For more than a century, Wilson Bolton has been at the forefront of motoring excellence in the Wimmera.

Our dealership is the Wimmera's home of Mitsubishi & Daimler Truck brands Mercedes-Benz, Freightliner and Fuso, specialising in private, commercial and fleet sales.

Our state-of-the-art Service Centre has the capacity to service all makes and models of cars, as well as Daimler & Scania trucks, with our highly trained technicians equipped with the latest technology and equipment. We offer a convenient Express Drop Off service along with complimentary service loan vehicles so our customers can go about their day as normal. Our Parts Department also stocks a wide variety of vehicle and truck spare parts for commercial and retail customers from brands such as ACDelco, GM Trade Parts, Fuchs Lubricants, Scania, Detroit, and Daimler Truck Parts. Our team are dedicated to providing with the best of care & service at all times,

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📌 Qualified Automotive Technician / Tow & Roadside Operator (Horsham)
🏢 Wilson Bolton
📍 Horsham