Steadfast Eastern Insurance Brokers – Box Hill VIC
We are seeking an experienced and qualified Claims Coordinator to join our team on a 6-week temporary contract. The successful candidate will have demonstrated experience managing claims across all classes of General Insurance, with the ability to work independently while delivering high levels of service to clients, insurers, and internal stakeholders.
Key responsibilities
- Manage and coordinate claims across a broad range of General Insurance products
- Liaise effectively with clients, insurers, loss adjusters, and other stakeholders
- Monitor claim progress and ensure timely resolution of matters
- Maintain accurate records and provide regular updates to clients and account managers
- Assist with claims advocacy and support throughout the claims lifecycle
About you
- Proven claims management experience across all classes of General Insurance
- Robust communication and stakeholder management skills
- Ability to manage a workload efficiently and work autonomously
- Previous experience working for an insurance broker
- Experience using the Insight Broking System (preferred)