Infosys in Sydney, Australia is seeking an Incident and Problem Coordinator to manage major incidents, drive post-incident reviews, and co-ordinate problem management activities across teams.
You will log incidents in ServiceNow, analyze trends, monitor SLAs, and prepare management reports while maintaining clear communications with stakeholders; a solid ITIL background and ServiceNow experience are essential.
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📌 Incident & Problem Coordinator - IT Service Mgmt (Hybrid Sydney)
🏢 Infosys
📍 Sydney
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