Surcharges are gone. Since 1 October, Australian merchants can’t pass card fees on to customers, so every tap now comes out of their margin. Pyng fixes that: direct bank-to-bank payments with $0 transaction fees, instant settlement and no chargebacks. With Pyng Pops, our rewards program, customers earn real money back every time they pay, which brings them back to the shops that accept Pyng.
We’re building an exciting and large business, and we’re looking for someone early in their career who wants to help build it. Merchants are coming to us. We need someone early in their career and hungry to turn that demand into active, trading businesses.
The role.
You’ll work a steady flow of warm inbound leads: merchants who have already put their hand up. You’ll own each one from the first call through to their first payment and beyond. Your success is measured by merchants actively trading.
What you’ll do.
- Call and convert inbound leads quick, usually within hours of them coming in.
- Run onboarding: set up QR payments, train staff and get the first real transactions through.
- Check in during the first 90 days to keep merchants trading and help them use Pops to drive repeat visits.
- Build your own pipeline on top of the leads you’re given, once you’re up and running.
- Feed what you hear on the ground back to product and marketing.
Who you are.
- You have between 1-3 years in sales, hospitality, retail or customer success. Hunger counts more than experience.
- You pick up the phone without hesitating and you’re comfortable walking into a shop.
- You stay with a merchant until it’s working instead of moving on once the deal is signed.
- You’re organised, coachable and competitive.
- Bonus: you speak a second language spoken by Sydney’s small-business community.
What you get.
- $80k+ super + an attractive commission structure
- Warm leads from day one, so you won’t start on cold calls.
- Direct exposure to the CEO and real ownership of your merchants and your numbers.
📌 Account Executive (Sydney)
🏢 Pyng
📍 Sydney