About us

Where U is a growing business where people wear a few different hats, take ownership of their work and look for better ways to do things. You'll be joining a growing team where your work has a real impact.

About the role

This is a varied role combining accounts receivable with administration and operational support. You'll help keep our finances on track, coordinate travel and events, maintain accurate systems and records, and support the team with the day-to-day things that keep the business running smoothly.

Key responsibilities

- Process customer payments, refunds and credit card transactions accurately.

- Monitor outstanding invoices and proactively follow up overdue accounts with customers.

- Respond to customer account queries and help resolve billing and payment issues.

- Monitor scheduled invoicing and work with the Sales team to keep billing on track.

- Reconcile customer information and payment activity across systems, including ChargeOver and Procuret.

- Investigate discrepancies, maintain accurate financial records and assist with bad debt management.

- Coordinate domestic and international travel, including flights, accommodation and transfers.

- Organise logistics for workshops, team events and meetings, including venues,



equipment and materials.

- Maintain business systems, databases, dashboards and reports.

- Document recurring processes and help create and maintain standard operating procedures.

About you

- Experience in accounts receivable, accounts administration, bookkeeping or a similar finance-focused role.

- Confidence following up outstanding payments and communicating professionally with customers.

- Strong attention to detail and a commitment to maintaining accurate financial records.

- Good organisational skills and the ability to manage competing deadlines.

- Confidence using business systems, spreadsheets and databases.

- A proactive, solutions-focused approach, you look for answers rather than waiting to be told what to do.

- Clear communication skills and the ability to work with people across different teams.

- The flexibility to move between finance tasks and general administration as business needs change.

We are committed to facilitating a barrier-free recruitment process and work workplace. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

📌 Accounts Receivable and Administration Assistant (Osborne Park)
🏢 Where U
📍 Osborne Park